In the News: Ben Franklin Technology Partners Invests in Tech Startup OttoQA
Find out how they helped OttoQA, an AI-powered contact center.
Erie, PA (July 28, 2025) – Published by Erie News Now – The Erie region is home to businesses of all sizes, and small companies often need guidance and funding to grow. That’s where Ben Franklin Technology Partners CNP steps in. Brian Slawin, Regional Director, explains their mission: “We mentor, support, and ultimately invest in startup companies innovating in tech or small manufacturing.”
Ben Franklin helps businesses at every stage, from a simple idea to companies seeking growth capital. One success story is OttoQA, an AI-powered contact center company founded by Tom Laird. OttoQA uses AI to enhance quality assurance by scoring 100% of calls, providing feedback that humans can’t match.
Laird shared, “We received $135,000 from Ben Franklin Technology Partners, which…